![]() ![]() ![]() After I got a new computer in Dec 2013, used the downloaded software in order to have the most current version.įor some unknown reason, it became necessary to reinstall it this year. Operating system Windows 7 Ultimate (圆4) Service Pack 1 (build 7601)Īs I said, I have had this printer for years, have had it connected to my current desktop since Dec 2013, and it has always worked fine. To simply say thanks, click the Thumbs up below! Please let me know if this resolves the issue by marking this post as " Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help you. Please keep me informed of how things went. Please try this before uninstalling the software. The HP Print and Scan Doctor was designed by HP to provide users with the troubleshooting and problem-solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers. It will check your system and find the best software to install. Here is a link to download HP Printer Install Wizard for Windows. If wireless make sure the WiFi light on the right side is on and solid. If setup as USB, please disconnect the USB cable from the computer. I would like to assist you today with resolving this issue. I understand you are having an issue with reinstalling the printer. ![]() Hi for becoming a member of the HP Support Forums. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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